HavaScoopers LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website

https://havascoopers.com, use our services, or interact with us in any other way. Please read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

We may collect and process the following types of information:

Personal Identification Information:

Name

Address

Email Address

Phone Number

Payment Information:

Credit/Debit Card Details

Bank Account Information

Service Information:

Service Frequency

Number of Dogs

Property Access Details

Technical Data:

IP Address

Browser Type

Operating System

Access Times

Usage Data:

Pages Visited

Time Spent on Pages

Navigation Paths

How We Use Your Information

We use the information we collect in the following ways:

To Provide and Manage Services:

Schedule and perform pet waste removal services.

Customize service offerings based on your specific needs.

Process payments and manage billing through our autopay system.

To Communicate with You:

Respond to inquiries and provide customer support.

Send service confirmations, invoices, and updates.

Notify you of changes to our services or pricing.

To Improve Our Services:

Analyze usage patterns to enhance website functionality and user experience.

Develop new services and improve existing ones based on customer feedback.

For Legal and Compliance Purposes:

Comply with applicable laws and regulations.

Protect our rights and property.

Prevent fraud and other unauthorized activities.

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Trusted Third Parties:

Payment Processors: We use third-party payment processors to handle billing and payments securely.

Service Providers: We may share information with third-party service providers who assist us in operating our business, such as IT support or marketing services.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court or government agencies).

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

Data Security

We implement a variety of security measures to maintain the safety of your personal information:

Encryption: All payment information is encrypted using SSL (Secure Socket Layer) technology to ensure secure transactions.

Access Controls: Access to personal information is restricted to authorized personnel only.

Regular Security Audits: We conduct regular security assessments to identify and address potential vulnerabilities.

Data Storage: Personal information is stored on secure servers with restricted access.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction: You can request access to your personal data and request corrections if any information is inaccurate or incomplete.

Deletion: You may request the deletion of your personal data, subject to certain legal exceptions.

Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in such messages.

Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

Cookies: Cookies are small data files stored on your device that help us understand how you use our site and remember your preferences.

Usage Tracking: We use tools like Google Analytics to monitor website traffic and analyze user behavior.

Opt-Out Options: You can disable cookies through your browser settings, but this may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently received personal information from a child, please contact us so we can delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website with a new effective date.